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Career and Education Opportunities for Computer Systems Support Specialists in Mesa, Arizona

There is a wide variety of career and education opportunities for computer systems support specialists in the Mesa, Arizona area. About 4,150 people are currently employed as computer systems support specialists in Arizona. By 2016, this is expected to shrink by 21% to 3,290 people employed. This is not quite as good as the national trend for computer systems support specialists, which sees this job pool shrinking by about 18.6% over the next eight years. In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

The income of a computer systems support specialist is about $15 per hour or $31,590 yearly on average in Arizona. In the U.S. as a whole, their income is about $17 per hour or $35,600 yearly on average. Computer systems support specialists earn more than people working in the category of Computer Operation generally in Arizona and more than people in the Computer Operation category nationally.

There are seventy-six schools of higher education in the Mesa area, including one within twenty-five miles of Mesa where you can get a degree to start your career as a computer systems support specialist. Computer systems support specialists usually hold an Associate's, or other 2-year degree, so you can expect to spend about two years training to become a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Mesa include:

  • Computer Clerk. Operate data entry device.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Rio Salado College - Tempe, AZ

Rio Salado College, 2323 W 14th St, Tempe, AZ 85281. Rio Salado College is a large college located in Tempe, Arizona. It is a public school with primarily 2-year programs and has 19,186 students. Rio Salado College has a less than one year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated 202 and fifty-seven students respectively in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Mesa, Arizona

Mesa, Arizona
Mesa, Arizona photo by Ixnayonthetimmay

Mesa is located in Maricopa County, Arizona. It has a population of over 463,552, which has grown by 16.9% over the last ten years. The cost of living index in Mesa, 92, is below the national average. New single-family homes in Mesa are priced at $289,200 on average, which is far greater than the state average. In 2008, five hundred eighty-four new homes were constructed in Mesa, down from 1,039 the previous year.

The three big industries for women in Mesa are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 26 minutes. More than 21.6% of Mesa residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 6.7%, is lower than the state average.

The unemployment rate in Mesa is 7.9%, which is less than Arizona's average of 9.3%.

The percentage of Mesa residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Mesa is home to the Water Users Camp Ten and the Arizona Girls Ranch as well as Jackrabbit Stadium and McAfee Place Unit Two Mini Park. Shopping malls in the area include Riviera Plaza Shopping Center, Gilbert Plaza Shopping Center and Apache Plaza Shopping Center. Visitors to Mesa can choose from Hampton Inn Phoenix-Mesa, Extended Stay America - Mesa and Kiva Lodge Motel for temporary stays in the area.