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Career and Education Opportunities for Order Clerks in Glendale, Arizona

Order clerk career and educational opportunities abound in Glendale, Arizona. There are currently 5,430 working order clerks in Arizona; this should shrink 18% to about 4,450 working order clerks in the state by 2016. This is better than the national trend for order clerks, which sees this job pool shrinking by about 26.1% over the next eight years. Order clerks generally receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.

A person working as an order clerk can expect to earn about $13 per hour or $28,920 yearly on average in Arizona and about $13 hourly or $27,990 yearly on average in the U.S. as a whole. Compared with people working in the overall category of Clerical, people working as order clerks in Arizona earn less. They earn less than people working in the overall category of Clerical nationally.

There are seventy-four schools of higher education in the Glendale area, including two within twenty-five miles of Glendale where you can get a degree to start your career as an order clerk. Given that the most common education level for order clerks is a high school diploma or GED, you can expect to spend only a short time training to become an order clerk if you already have a high school diploma.


Order Clerk video from the State of New Jersey Dept. of Labor and Workforce Development

In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.

Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.

Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.

Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.

Like many other jobs, order clerks must be reliable and have exceptional integrity.

Similar jobs with educational opportunities in Glendale include:

  • Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Production Planner. Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, and production problems.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.


Scottsdale Community College - Scottsdale, AZ

Scottsdale Community College, 9000 E Chaparral Rd, Scottsdale, AZ 85256. Scottsdale Community College is a large college located in Scottsdale, Arizona. It is a public school with primarily 2-year programs and has 10,077 students. Scottsdale Community College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.

Phoenix College - Phoenix, AZ

Phoenix College, 1202 W Thomas Rd, Phoenix, AZ 85013. Phoenix College is a large college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 10,917 students. Phoenix College has a less than one year program in General Office Occupations and Clerical Services.


National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.


Glendale, Arizona
Glendale, Arizona photo by Flickr_upload_bot

Glendale is located in Maricopa County, Arizona. It has a population of over 251,522, which has grown by 14.9% over the last ten years. The cost of living index in Glendale, 92, is below the national average. New single-family homes in Glendale are priced at $278,800 on average, which is far greater than the state average. In 2008, seventy-eight new homes were built in Glendale, down from two hundred ninety-eight the previous year.

The three big industries for women in Glendale are health care, educational services, and finance and insurance. For men, it is construction, public administration, and administrative and support and waste management services. The average travel time to work is about 28 minutes. More than 21.0% of Glendale residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.1%, is lower than the state average.

The unemployment rate in Glendale is 8.9%, which is less than Arizona's average of 9.3%.

The percentage of Glendale residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Glendale is home to the Southwest Poultry Experiment Station and the Maryvale Substation as well as Thunderbird Park and Bicentennial Park. Shopping malls in the area include Glen Fairs Shopping Center, Glendale Plaza Shopping Center and Glendale Shopping Center. Visitors to Glendale can choose from Best Western Inn Phoenix Glen, AriTime Personal Services and Four Seasons Flowers & Gifts for temporary stays in the area.