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Career and Education Opportunities for Hotel or Motel Managers in Glendale, Arizona

There is a wide variety of career and education opportunities for hotel or motel managers in the Glendale, Arizona area. About 2,590 people are currently employed as hotel or motel managers in Arizona. By 2016, this is expected to grow 5% to 2,720 people employed. This is better than the nation as a whole, where employment opportunities for hotel or motel managers are expected to grow by about 4.7%. In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers earn approximately $18 hourly or $39,020 yearly on average in Arizona. Nationally they average about $22 per hour or $45,800 yearly. Hotel or motel managers earn less than people working in the category of Services generally in Arizona and less than people in the Services category nationally. People working as hotel or motel managers can fill a number of jobs, such as: hotel operation manager, lodging facilities manager, and recreational resort manager.

The Glendale area is home to seventy-four schools of higher education, including five within twenty-five miles of Glendale where you can get a degree as a hotel or motel manager. The most common level of education for hotel or motel managers is an Associate's, or other 2-year degree. You can expect to spend about two years training to become a hotel or motel manager if you already have a high school diploma.

CAREER DESCRIPTION: Hotel or Motel Manager

Hotel or Motel Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.

Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.

They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.

Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Glendale include:

  • Casino Manager. Plan, organize, direct, or coordinate gaming operations in a casino. Formulate gaming policies for their area of responsibility.
  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training

Mesa Community College - Mesa, AZ

Mesa Community College, 1833 W Southern Ave, Mesa, AZ 85202. Mesa Community College is a large college located in Mesa, Arizona. It is a public school with primarily 2-year programs and has 23,825 students. Mesa Community College has a less than one year program in Selling Skills and Sales Operations.

Scottsdale Community College - Scottsdale, AZ

Scottsdale Community College, 9000 E Chaparral Rd, Scottsdale, AZ 85256. Scottsdale Community College is a large college located in Scottsdale, Arizona. It is a public school with primarily 2-year programs and has 10,077 students. Scottsdale Community College has 3 areas of study related to Hotel or Motel Manager. They are:

  • Hospitality Administration/Management, one to two year.
  • Hotel/Motel Administration/Management, one to two year and associate's degree which graduated one and thirteen students respectively in 2008.
  • Resort Management, one to two year and associate's degree which graduated one and one students respectively in 2008.

Phoenix College - Phoenix, AZ

Phoenix College, 1202 W Thomas Rd, Phoenix, AZ 85013. Phoenix College is a large college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 10,917 students. Phoenix College has 3 areas of study related to Hotel or Motel Manager. They are:

  • Hotel/Motel Administration/Management, less than one year.
  • Selling Skills and Sales Operations, associate's degree.
  • Hospitality and Recreation Marketing Operations, less than one year.

University of Phoenix-Online Campus - Phoenix, AZ

University of Phoenix-Online Campus, 3157 E. Elwood Street, Phoenix, AZ 85034-7209. University of Phoenix-Online Campus is a large university located in Phoenix, Arizona. It is a private for-profit school with primarily 4-year or above programs and has 181,146 students. University of Phoenix-Online Campus has a bachelor's degree program in Resort Management which graduated six students in 2008.

Estrella Mountain Community College - Avondale, AZ

Estrella Mountain Community College, 3000 N Dysart Rd, Avondale, AZ 85323-1000. Estrella Mountain Community College is a medium sized college located in Avondale, Arizona. It is a public school with primarily 2-year programs and has 6,358 students. Estrella Mountain Community College has a one to two year and an associate's degree program in Hotel/Motel Administration/Management which graduated one and two students respectively in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Glendale, Arizona

Glendale, Arizona
Glendale, Arizona photo by Flickr_upload_bot

Glendale is located in Maricopa County, Arizona. It has a population of over 251,522, which has grown by 14.9% over the last ten years. The cost of living index in Glendale, 92, is below the national average. New single-family homes in Glendale are priced at $278,800 on average, which is far greater than the state average. In 2008, seventy-eight new homes were built in Glendale, down from two hundred ninety-eight the previous year.

The three big industries for women in Glendale are health care, educational services, and finance and insurance. For men, it is construction, public administration, and administrative and support and waste management services. The average travel time to work is about 28 minutes. More than 21.0% of Glendale residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.1%, is lower than the state average.

The unemployment rate in Glendale is 8.9%, which is less than Arizona's average of 9.3%.

The percentage of Glendale residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Glendale is home to the Southwest Poultry Experiment Station and the Maryvale Substation as well as Thunderbird Park and Bicentennial Park. Shopping malls in the area include Glen Fairs Shopping Center, Glendale Plaza Shopping Center and Glendale Shopping Center. Visitors to Glendale can choose from Best Western Inn Phoenix Glen, AriTime Personal Services and Four Seasons Flowers & Gifts for temporary stays in the area.