Career and Education Opportunities for Correspondence Clerks in Anchorage, Alaska
For those living in the Anchorage, Alaska area, there are many career and education opportunities for correspondence clerks. The national trend for correspondence clerks sees this job pool shrinking by about 13.8% over the next eight years. In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.
The average wage in the general category of Clerical jobs is $16 per hour or $33,697 per year in Alaska, and an average of $14 per hour or $29,749 per year nationwide.
There are two schools within twenty-five miles of Anchorage where you can study to be a correspondence clerk, among four schools of higher education total in the Anchorage area. The most common level of education for correspondence clerks is a high school diploma or GED. You can expect to spend only a short time training to become a correspondence clerk if you already have a high school diploma.
CAREER DESCRIPTION: Correspondence Clerk
In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.
Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.
Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.
It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.
Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.
Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in Anchorage include:
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Computer Clerk. Operate data entry device.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training
University of Alaska Anchorage - Anchorage, AK
University of Alaska Anchorage, 3211 Providence Drive, Anchorage, AK 99508. University of Alaska Anchorage is a large university located in Anchorage, Alaska. It is a public school with primarily 4-year or above programs. It has 16,649 students and an admission rate of 68%. University of Alaska Anchorage has a less than one year program in General Office Occupations and Clerical Services which graduated five students in 2008.
Charter College - Anchorage, AK
Charter College, 2221 E Northern Lights Blvd Ste 120, Anchorage, AK 99508. Charter College is a small college located in Anchorage, Alaska. It is a private for-profit school with primarily 4-year or above programs and has 770 students. Charter College has a one to two year and an associate's degree program in General Office Occupations and Clerical Services.
LOCATION INFORMATION: Anchorage, Alaska
Anchorage is located in Anchorage Municipality County, Alaska. It has a population of over 279,243, which has grown by 7.3% in the past ten years. The cost of living index in Anchorage, 89, is well below the national average.
The top three industries for women in Anchorage are health care, educational services, and public administration. For men, it is construction, public administration, and accommodation and food services. The average travel time to work is about 20 minutes. More than 28.9% of Anchorage residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.2%, is higher than the state average.
Anchorage is home to the Chugach and the Black Bear Campground as well as Baxter Bog Park and Alaska Railroad Power Reserve. Visitors to Anchorage can choose from Courtyard Anchorage, Creekwood Inn and The Voyager Hotel for temporary stays in the area.